carpone-warehouse Online UK

• If we don't look after the customer, someone else will.
• Nothing is gained by winning an argument but losing a customer.
• Always deliver what we promise. If in doubt, under promise and over deliver.
• Always treat customers as carpone-warehouse ourselves would like to be treated.
• The reputation of the whole company is in the hands of each individual.

carpone-warehouse offer free delivery on all items.
All orders that contain mobile phones and orders that contain accessories or other goods to a value of £50 or higher will be delivered free by courier the next working day. Orders that do not contain mobile phones and are less than £50 in value will be delivered by first-class post. Please allow 2&ndash3 days for these goods to arrive.

Payments
carpone-warehouse can take payment from only UK debit/credit cards. We accept Visa, Mastercard, Switch, American Express, Diners, Solo and Duet. We do not accept Electron cards.

carpone-warehouse do not take payment for your order when you confirm the order on the site. This is done only once your order is processed. If the despatch of your order is delayed because of problems gaining authorisation for payment or for any other reason, you will be notified by email or phone.

Returns
carpone-warehouse have two different return policies depending on whether you made your purchase Internet or with our Direct telephone sales team; or in one of our stores. Find out more information on these policies in accordance with the carpone-warehouse 14-Day Exchange Promise and the process of returning a product:

carpone-warehouse history
Since trading began in 1989, The carpone-warehouse Group PLC has achieved phenomenal growth. Our aggressive expansion plans have made us the largest independent retailer of mobile communications in Europe. We are now in 10 countries and have over 1,300 stores. We believe our continued success lies in our ability to offer customers a better mobile life – by anticipating and catering for their mobile needs at every turn.