E2 Save Online Online UK

Founded in 1999, E2 Save Online has grown very quickly to become one of the largest Mobile Phone e-tailers in the UK.

E2 Save Online .com, a trademark of The Carphone Warehouse Limited, is a well established Direct Response company offering savings in time, hassle and money to it's customers. The main reason for the E2 Save Online success is the attention the company pays to it's quality of service which is epitomised by the company's Mission Statement:

"To deliver the best possible customer experience through knowledge and a positive, professional approach thereby exceeding our customers' expectations at all times"

• Is it safe to shop with E2 Save Online online ? Before you submit your card and account details to E2 Save Online , you enter an encrypted page that is totally secure. This ensures that your details are safely passed to the E2 Save Online team. Once they have utilised the card and account details, they are automatically deleted by their software which means that they simply cannot get into the wrong hands!

• How Secure Is Information About Me? E2 Save Online are committed to protecting your privacy. They will only use the information that they collect about you lawfully (in accordance with the Data Protection Act 1998).

E2 Save Online collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best possible service.

E2 Save Online will not e-mail you in the future unless you have given us your permission. They will give you the chance to refuse any marketing materials in the future.

• Can I return faulty goods to E2 Save Online ? If for any reason your phone develops a fault within the first 28 days. You should contact E2 Save Online Customer Services Department on 0871 222 5522 to advise them of the fault. E2 Save Online will then assist you in attempting to resolve any fault by using the technical services of both the manufacturer and your chosen network to hopefully rectify the problem.

If the fault still occurs E2 Save Online will arrange a replacement phone to be delivered to you by courier who will also collect your faulty phone. You should make sure that you package your phone in the manufacturers original packaging ensuring that the phone is in pristine condition along with the original items.

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